Freight Operator

The Day-to-Day

• Carry out preparations for Import and Export Customs procedures, working with the Brokerage Centre of Excellence team and their use of the CDS Customs system.
• Complete and maintain accurate business records and customer information within the company’s in-house database system.
• Carry out all required Import and Export operational procedures, ensuring the correct documentation is completed and requirements are met.
• Liaise with Government Import and Export authorities, global suppliers, customers and agents as required.
• Understand and follow invoicing procedures using the company’s in-house accounting system.
• Develop an understanding of both the commercial and financial aspects of freight forwarding.
• Provide an efficient, effective and professional service to both internal and external customers.
• Work closely with colleagues across the General Import and Export Operations team and support the wider office team when required.
• Follow management direction, instructions and guidance to ensure operational requirements are met.
• Maintain a professional approach at all times, ensuring the requirements of the business, customers and suppliers are fully understood and followed.
• Ensure all duties are carried out in line with Authorised Economic Operator (AEO) procedures, work instructions and company requirements.
• Undertake any other reasonable duties commensurate with the level of the position.

The Person

• IT literate, with a good working knowledge of Microsoft Office and a variety of software applications.
• A good understanding of basic freight forwarding procedures is essential.
• Accurate with good basic Maths and English skills.
• Knowledge of CW1 would be advantageous, but is not essential.
• A positive, enthusiastic and “can-do” attitude.
• Confident communicator with strong organisational skills.
• Able to work effectively as part of a team and provide support to colleagues when required.
• Professional and customer-focused, with a commitment to providing an efficient and effective service.
• Willingness to learn and develop knowledge of Import and Export operations, customs procedures and freight forwarding.

About the Company

Denholm Good Logistics is an award-winning freight forwarder and logistics provider, providing shipping solutions to small medium and large growing companies. Established for many generations and steeped in maritime history, the key to our success is not just our industry knowledge but our highly skilled and experienced people, who are dedicated to providing a first-class service to our customers.

With offices strategically positioned at major ports throughout the UK, as well as internationally in Türkiye, Vietnam and China, the business boasts a diverse team of employees.

Career progression and development of our people is key to our continuous growth and success. At Denholm Good Logistics, we ensure our employees have access to development opportunities through our structured learning and development agenda, and ensure skill sets and career aspirations continually evolve, along with a focused people strategy that supports employee engagement.