European FTL & LTL Operator

Location: Felixstowe

Role

You must be self-driven, able to work under pressure with clear focus on operational quality and profit making. You will work alongside a small and busy team to complete daily operational tasks in order to continue to grow the department.

We deal with all countries in Europe import and export, FTL, LTL or Groupage with fixed and spot rates required.

You must be well organized and punctual, have some knowledge of the European Road Freight Industry and prior experience in Freight Forwarding is preferred but not essential.

The Day-to-Day

  • Receive bookings from our established customers via email and respond in a timely manner.
  • Communicate efficiently with customer, supplier and other offices within the group in order to maintain exemplary operational procedures.
  • Ensure good negotiation and contractual conduct and commercial awareness.
  • Ensure invoices are raised in a timely manner
  • Ensure all files have been costed and charges correctly and completed correctly.
  • Quote any price enquiries.
  • Have ownership over some key accounts.
  • Handling Full Trailer loads, Part loads and Groupage services.
  • Quoting shipments from start to finish.
  • Arranging movement of freight from origin to destination both import and exports.
  • Providing the relevant documents for our in-house customs team to arrange clearances and dealing with overseas agents to facilitate there needs to complete clearances.
  • Liaising with customers and overseas partners and suppliers

AEO

All duties to be undertaken with reference to Authorised Economic Operator (AEO) procedures and work instructions.

The Person

  • Capable of manually calculating costs and charges.
  • Great customer service skills.
  • Experience with basic customs requirements.
  • Ability to work in a team but also be self-sufficient

The Need-to-Knows

  • Reporting to: European FTL & LTL Team Leader
  • Location: Felixstowe
  • Working hours: Full time

The Package

  • Competitive salary + Benefits

About the Company

Denholm Good Logistics is an award-winning freight forwarder and logistics provider, providing shipping solutions to small medium and large growing companies. Established for many generations and steeped in maritime history, the key to our success is not just our industry knowledge but our highly skilled and experienced people, who are dedicated to providing a first-class service to our customers.

With offices strategically positioned at major ports throughout the UK, as well as internationally in the USA, Türkiye and China, the business boasts a diverse team of employees.

Career progression and development of our people is key to our continuous growth and success. At Denholm Good Logistics, we ensure our employees have access to development opportunities through our structured learning and development agenda, and ensure skill sets and career aspirations continually evolve, along with a focused people strategy that supports employee engagement.

Our recruitment process

All candidates that are short listed for an opportunity at Denholm Good Logistics will be invited to complete an employee profiling process in the first instance prior to being invited for an interview in person with local office management. Click here to find your nearest office.

Ready to Apply?

If you would like to apply for this exciting opportunity, please fill in the form below to apply online. You are also welcome to contact us at any time to discuss further details of the role or the business, please feel free to contact a member of the HR team on hr@denholm-logistics.com

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