The Canada Border Services Agency’s CARM Initiative: Update and Rescheduled Launch

The Canada Border Services Agency’s CARM Initiative: Update and Rescheduled Launch


2 minute read | By Phil Charlton

Last updated: April 30, 2024 | Published: April 30, 2024


The Canada Border Services Agency (CBSA) is gearing up to revolutionise the way duties and taxes are collected for imported goods with its CBSA Customs Assessment and Revenue Management (CARM) digital initiative. Still scheduled for its launch on May 13, CARM is set to enhance compliance and enforcement efforts within the agency.

However, due to ongoing strike vote activity by the Public Service Alliance of Canada, the CBSA has decided to postpone the launch for trade chain partners until October 2024. This delay aims to ensure seamless support for partners as they transition to CARM. Until then, trade chain partners will continue with existing operations.

Despite the delay, CARM remains poised for rollout, supported by CBSA employees, and this rescheduling aligns with the next scheduled window for major IT changes, ensuring smooth integration with other business systems.

Extensive consultations, technical sessions, and testing have preceded CARM’s launch, with over 71,500 importers already registered—representing over 92% of imported goods volume. Beyond revenue protection, CARM promises to streamline processes, enhance compliance efforts, and empower importers with improved tools and functionalities.

The launch date on May 13 will kickstart CBSA’s efforts to identify errors and discrepancies in duties and tax submissions, in line with expectations for improved compliance. This initiative addresses concerns raised by the Auditor General of Canada regarding misclassification of goods and underpayment of duties.

With CARM, the CBSA is not just modernising operations but also reinforcing its commitment to effective enforcement and revenue protection, ensuring a fair and efficient trade environment. If you have any questions about this process, or need assistance, please contact us today.

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